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We're pleased to announce the addition of another three-part webinar series for card university
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Thursday
July 16, 2009
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Part One Processing, Participants and Terminology |
1:30 - 3:00PM Eastern |
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This two hour session gives participants an overview of the card processing industry, with a focus on how a card transaction starts out and its downstream processing. The session will cover topics including
- Card processing terminology
- Credit card networks
- Debit card processing -- Signature, PIN and the significant differences between
- Authorization and settlement processes
- Risk mitigation tools -- CVV/CVC, 3D Secure, AVS
- Introduction to gift cards and stored value cards
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Thursday
July 23, 2009
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Part Two Exception Handling (chargebacks) and Regulations |
1:30 - 3:00PM Eastern |
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Reg Z, Reg E, Visa, MasterCard, STAR, NYCE, Interlink, Zero Liability.
A host of rules and regulations exist in thecard networks. This session will review the major points of these rules and what you need to know to effectively support a card program.
Additionally,the session will discuss exception processing in the card world: chargebacks, debit adjustments, provisional credit, etc., and how to evaluate whether to charge a transaction back or to simply write it off on your G/L.
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Thursday
July 30, 2009
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Part Three Advanced Topics and Competitive Strategies |
1:30 - 3:30PM Eastern |
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This session covers emerging applications in the card industry, from debit card rewards to ACH cards to the Capital One recent announcement of a de-linked debit card.
Should your institution offer payroll cards? What stored value debit applications would fit within your mix? What should your debit strategy look like for 2009 and 2010?
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How does it work?
One day prior to each session, you will receive an email with a webinar hyperlink, dial-in instructions and information on how to download the presentation the day of the webinar. Any questions, contact us at news@tdgphenix.com or call us at 615-373-5486 |
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